Warranty
Warranty
What's Your Warranty Policy?
At Enabot, we are committed to providing high-quality products. For Enabot products purchased from authorized platforms, we offer the following warranty:
(1) Warranty Period
- 2-year warranty for Enabot products purchased within Australia.
The warranty period begins from the date you receive your package.
(2) How to Request Warranty Service?
If you encounter any issues with your Enabot product, please contact our support team at support@enabot.au. We will assist you with the warranty process and ensure that your product receives the necessary service.
(3) Warranty Coverage
The warranty is only applicable within the original country of purchase. If performance failure occurs during the warranty period, under conditions of proper use, we will provide warranty service to address the issue.
(4) Not Covered by this Warranty
- (i) Normal wear and tear.
- (ii) Defects or damage caused by misuse, accidents (such as collision, fire, flood, earthquake, or spillage of food/liquid), neglect, abuse, alteration, modification, unusual stress, or unauthorized repair, installation, wiring, or testing, improper storage, or use with unsuitable devices, software, or services.
- (iii) Use not in accordance with the provided documentation.
- (iv) Damage resulting from third-party equipment used with the device.
- (v) Commercial use or resale.
- (vi) Used or resold products.
*Enabot reserves the right to make the final interpretation of the above warranty terms and restrictions.
Please note: In order to protect your privacy, before returning or exchanging the product, it is recommended that you back up the contents of the SD card and empty the SD card.